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Delivery terms & Conditions

Delivery terms & Conditions

We offer domestic and international shipping to over 80 countries by standart expedited services proveded by courier AB Lietuvos paštas. Domestic shipping also available through the courier service Venipak.

Shipping charges and expected delivery dates are displayed in your shopping bag at the time of your order. This information also appears in your order confirmation email.

We package and ship your order within 2 business days of receiving cleared payment. Delivery takes 7-14 working days depending on shipping destination.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

On weekends and holidays, orders are not approved or sent. Orders placed on weekends or festive days will be processed on the next business day.

Shipping prices by standart expedited post services all over Lithuania:

  • weight up to 500 g, price - 1,45 €;
  • weight from 500 g to 1 kg, price - 1,75€;
  • weight from 1 kg to 2 kg, price 2,00 €;
  • weight over 2 kg, price - 2,90€.

International shipping prices by standart expedited post services:

  • weight up to 500 g, price - 5,50 €;
  • weight from 500 g to 1 kg, price - 9,50 €;
  • weight over 1 kg, price 14,50 €.

A delivery through the Venipak courier service is available only in Lithuania, Latvia and Estonia.  Your order will be delivered directly to the address of the recipient of your order (so you must specify the correct recipient and address). Delivery time  is up to 24 hours in workdays.

Delivery rates  via courier service Venipak:  

  • weight up to 2 kg, price - 3,50 €;
  • weight from 2 kg to 4 kg, price - 5,00€;
  • weight over 4 kg, price - 6,50€.

 

Returns

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If you decided to return the item, please contact us. We will provide you with "Goods return form", which must be fille up, signed by the buyer and shipped with the returned item.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.
If you receive a refund, the cost of return shipping will be deducted from your refund.

 Contact Us

If you have any questions on how to return your item to us, contact us.

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